Success Stories- Volume #11

Boat Insurance Claim Dispute

Our Commercial Law team achieved a remarkable outcome at AFCA, securing payment of over $60,000 for a client whose insurance claim for a stolen boat was wrongfully denied by a major insurer. When our client's boat was stolen and a legitimate insurance claim rejected based on alleged inconsistencies, ownership disputes, and even accusations of fraud, our team stepped in. We recognised the unjust treatment our client faced—repeated interviews, biased questioning—and took swift action. Representing our client before the Australian Financial Complaints Authority (AFCA), we meticulously provided a 27-page legal argument, supported by over 400 pages of compelling evidence. The outcome? AFCA ruled decisively in our client's favour, highlighting the insurers’ lack of valid grounds for denial. Insurers often resist payouts, but our adept legal team compelled them otherwise. We strive to correct these wrongs. Our success is not just about winning matters, it is about empowering clients. Needless to say, our client was elated with the result. - Lee Hagipantelis Principal of Brydens Lawyers